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|What we use your personal data for||The lawful grounds for processing|
|Creating a profile about you based on the personal data you have provided to us, so we can understand you better as a customer and provide you with a more personalised experience. [This may include using automated profiling.]||It is in our legitimate interests to understand your requirements and to serve you better as a customer.
When processing personal data you have provided to us about disabilities or health or medical requirements that you or members of your household have, we do so with your explicit consent.
|Sending you information about our shared ownership and market sales properties which we think may be of interest to you based specific information such as your preferred area.||It is in our legitimate interests to send you marketing and promotional materials from time to time.
Where we have obtained your consent to send marketing we rely on consent as the legal basis.
You can tell us to stop sending you marketing information at any time by objecting or by withdrawing your consent. You can do so by contacting us at email@example.com or by using the unsubscribe link in any marketing email you receive from us.
|Managing and developing our relationship with you, including inviting you to participate in surveys.||It is in our legitimate interests to develop our relationship, collect your feedback, improve our products and services and continually improve based on your feedback to better serve you.|
|Sharing your personal data with our recommended third-party service providers (such as mortgage advisers and conveyancers) so they can contact you about their services. We also share your information with our website provider, Full Comms, who will contact you from time-to-time about appropriate properties and services.||With your consent, we will provide you with details about such parties before asking consent to share your contact details with them.
Our trusted provider, Full Comms, is compliant under the new GDPR regulations and endeavor to keep your personal information safe and secure. You can read their privacy notice here (link).
|Responding to correspondence you send to us.||It is in our legitimate interests to respond to your correspondence, including enquiries, complements and complaints.|
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